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Terms and Conditions

By accessing and using Insetia’s services, you agree to comply with these terms and

conditions. These terms govern the use of our platforms and AI solutions. Please read

carefully before continuing to use our services. If you do not agree with any of these

terms, you will not be able to access or use our solutions. Insetia reserves the right to

modify these terms at any time, with prior notice to users regarding any changes.

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1. Services

Insetia o?ers a variety of AI-based services, including chatbots (InsetiaBot), system

integration (InsetiaLink), custom web applications (InsetiaApp), omnichannel

communication (InsetiaHub), enterprise management (InsetiaERP), and digital

transformation consulting (InsetiaConsulting). These services are designed to

enhance productivity and e?iciency in businesses. By using our services, you agree to

the specific terms applicable to each of them.

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2. Terms of Use

Users must use Insetia’s services responsibly and in compliance with applicable

laws. The use of our services for illegal, harmful activities, or those that infringe on

others’ rights is prohibited. Any misuse or abuse will result in the suspension or

termination of access to the services.

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3. Intellectual Property

All rights to the software, algorithms, and AI solutions developed by Insetia, including

InsetiaBot, InsetiaLink, and other services, are the exclusive property of Insetia. Users

may not copy, modify, distribute, or create derivative works from our technologies

without prior authorization. Any unauthorized use of our products will be considered a

violation of intellectual property rights.

 

4. Privacy and Personal Data

Insetia collects and uses users’ personal data in accordance with its Privacy Policy,

which may include information such as name, email, and platform usage data. This

data is used to enhance user experience and provide technical support. Insetia is

committed to protecting personal information and will not share it with third parties

without consent, except when required by law.

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5. Limitation of Liability

Insetia is not responsible for any direct, indirect, incidental, or consequential

damages resulting from the use or inability to use our services. While we strive to

ensure optimal functionality, we do not guarantee that our services are error-free or

without interruptions. Users agree to use the services at their own risk.

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6. Changes of the Terms

Insetia reserves the right to update or modify these terms and conditions at any time.

Changes will take e?ect immediately upon posting on the website. Continued use of

the services after changes implies acceptance of the new terms. Users are

encouraged to review this page periodically.

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7. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Guatemala. Any disputes

arising from the use of Insetia’s services will be resolved in the competent courts of

Guatemala, unless otherwise agreed by the parties.

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